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Privacy Policy

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Effective date: 15th August 2025

McMentoringHub and Grassroots Connect (“we”, “our”, “us”) are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK GDPR and EU GDPR.

1. Who We Are

  • Grassroots Connect – A platform to connect players with teams, create profiles, and showcase football talent.

  • McMentoringHub – A mentoring service supporting player development, career advice, and personal growth.
    Our registered contact email is: Max@mcmentoringhub.co.uk

2. Data We Collect

We may collect the following personal data when you use our services:

  • Name, date of birth, contact details (email, phone number, address)

  • Player profiles, including images, videos, match performance data, and career history

  • Login details (if you register an account)

  • Payment information (processed securely via third-party providers)

  • Communication records (emails, messages, phone calls)

  • IP address and browser information (via cookies — see Section 8)

3. How We Use Your Data

We process your data for the following purposes:

  • Creating and managing player profiles

  • Connecting players with suitable clubs and opportunities

  • Providing mentoring advice and football career guidance

  • Managing payments and subscriptions

  • Sending service updates, opportunities, and marketing (only with consent)

  • Improving our website and services

4. Legal Basis for Processing

We process your personal data based on:

  • Consent – When you opt-in to marketing or share your profile publicly

  • Contract – When you sign up for a mentoring package

  • Legitimate Interest – For basic communication and service improvements

  • Legal Obligations – To comply with tax, fraud prevention, and data protection laws

5. How We Share Your Data

We may share your data with:

  • Football clubs, scouts, or mentors (only with your consent)

  • Payment processors (for subscription fees)

  • Website hosting and security providers

  • Law enforcement (only if required by law)

We do not sell your personal data.

6. Data Retention

We keep your data only for as long as necessary to provide our services or meet legal obligations. You can request deletion of your profile at any time.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct any inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability (receive your data in a usable format)

  • Withdraw consent at any time

To exercise your rights, email: Max@mcmentoringhub.co.uk

8. Cookies

Our website uses cookies to improve user experience and analyse site performance. You can control cookie settings in your browser.

9. Data Security

We use encryption, secure servers, and access controls to protect your information.

10. Contact Us

If you have questions or complaints about this policy, contact us at:
Email: Max@mcmentoringhub.co.uk
If you are in the EU or UK, you also have the right to lodge a complaint with your national data protection authority.

Terms & Conditions

1. Introduction
Welcome to McMentoringHub, including our platform Grassroots Connect. By accessing or using our services, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.

2. Eligibility

  • You must be at least 16 years old to create a player profile.

  • Players under 18 must have parent/guardian consent before registering.

  • Clubs and organisations must ensure that the information provided is accurate and authorised by the relevant representative.

3. Services Provided

  • McMentoringHub provides football mentoring, guidance, and exposure services.

  • Grassroots Connect offers a player and club networking platform to support opportunities within Steps 1–8 of football.

4. User Responsibilities

  • You agree to provide accurate, current, and complete information when creating a profile.

  • You agree not to impersonate others, misuse information, or post inappropriate content.

  • You are responsible for maintaining the confidentiality of your login details.

5. Data & Information Sharing

  • By creating a profile, you acknowledge that your information will be stored in our database.

  • Player and club profiles may be made visible to other registered users for the purpose of football mentoring, exposure, and opportunities.

  • McMentoringHub will handle your personal data in line with our Privacy Policy, which explains how we collect, store, and process your information.

6. Safeguarding

  • Players under 18 require parental/guardian consent for their data to be stored and shared.

  • Contact details for under-18s will not be publicly displayed.

7. Payments (if applicable)

  • Some services, such as Premium Mentoring or Profile Boosts, may be subject to fees.

  • Payment terms will be clearly displayed before purchase.

8. Limitation of Liability

  • McMentoringHub and Grassroots Connect act only as intermediaries between players and clubs.

  • We do not guarantee trials, contracts, or opportunities.

  • We are not responsible for actions taken by clubs, players, or third parties.

9. Termination

  • We reserve the right to suspend or delete accounts that breach these Terms.

  • You may request deletion of your profile at any time.

10. Governing Law

  • These Terms & Conditions are governed by the laws of England and Wales.

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